تفاصيل الإعلان
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Shop Manager |
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مجال العمل: | المبيعات والتسويق - التجزئة والبيع المباشر | ||
مكان الوظيفة: | جدة - منطقة مكة | ||
تاريخ الإضافة: | 06/06/2018 | ||
المهام والوصف الوظيفي: | |||
Guide the success of a store by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers. 1.People Management: · - Follow up shop team through conducting daily meeting to discuss sales achievement vs. target and distribute roles to reach objectives. - Train new and old team on how to handle customers in addition to product knowledge in terms of features and benefits. - Set shop team attendance schedules according to business needs ad follow up implementation. - Manage all inter shops transfers and communicate properly to area manager - Assess team performance and do the required PDP (Personal Development Plan) and assure training implementation. - Handle team grievances and disciplines 2.Sales Management: · - Set targets for team daily/weekly/monthly. - Motivate team to achieve their individual and store targets, and determine top and low performers · Analyze shop and brand performance and take necessary action with approval from area manager. ·Support all marketing activities 3.Customer Service: · - Demonstrate six steps with outstanding customer service and be a role model for team. - Handle customer complaints. · - Provide appropriate after sales service to all customers · Provide feedback to area manager about customer needs. · - Ensure to keep all promises made to customer. - Enhance the customer service provided to customer through shop team 4. Stock Efficiency: - Ensure appropriate stocks of products are available · Conduct inventory of products as per standards and ensure accuracy - Ensure all transfers in and out are accurately recorded as per policy - Ensure appropriate quantities of bags and POS (Point Of Sale) display materials - Ensure stock safety (cabinets and stockrooms) 5.Product and Visual Merchandising: - Ensure team is aware of product and the brands handled and communicate features to customers properly. - Ensure windows displays, shop graphics and POS materials as per guidelines - Check products proper arrangement on the shelves and tables 6. Shop Administration: - Ensure all policies and procedures are followed properly - Ensure all financial and banking work is completed accurately - Ensure cleanliness, safety and security of store is given high importance - Ensure all returns, exchanges are made according to policy - Ensure right in-store-ambience and al furnishings and fixtures are maintained in accordance with maintenance team - Handle shop expenses vs. budget |
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الشروط والمهارات: | |||
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نوع الوظيفة: | |||
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نطاق الراتب: | |||
9,000 ريال سعودي | |||
المتطلبات الأساسية
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الجنس: | |||
نساء | |||
هذه الوظيفة متاحة لـ: | |||
سعودي فقط | |||
الحد الأدنى لمستوى التعليم: | |||
درجة البكالوريوس | |||
الحد الأدنى لمستوى الخبرة: | |||
مستوى متوسط (خبرة من 4 إلى 10 سنوات) | |||
نموذج التقديم
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هذه الوظيفة تم شغلها ولم تعد شاغرة |